so i upgraded to a premium account and after a day, i tried connecting to the servers to no luck. so i decided to go to my control panel to see what the problem was. to my surprise, my account showed that it was a trial account instead of the 180 days premium account i had subscribed to the day before. can someone please let me know what is happening to my account?
i sent like two emails to the sales team but they haven't assisted me yet.